Sunday, 3 September 2017

How To Develop A Policies And Procedures Manual And Management Guides For Real Estate

By Christine Wilson


If you run your own property firm, it is important that you have guidelines that direct all its operational aspects. Such guiding principles need to documented and disturbed to all employees to enhance smooth operations. Here are top tips on developing a Policies and Procedures Manual and Management Guides for Real Estate companies.

Creating any office manual or management guide requires first determining the topics that it should cover. Ideally, the document should adequately address all important areas such as the mission statement, personnel policies and operations in general. Examples of some of the topics to be included are advertising, brokerage relationships, commission structures and communications. It is important to note that this is as guide only and you can include any area that is important to your company.

There are two main ways of developing an office guide. The first and the simplest way is through doing it internally. This involves purchasing a complete document that you can edit to suit your specific needs. This method is simple and mostly used by firms that do not want to spend a lot on the project. Alternatively, you can hire an expert who is familiar with producing similar manuals.

If you choose to hire an expert, there are few things to know. Most importantly, you need to choose the best consultant to piece together good guidelines. This involves doing your research to find a consultant who is not only skilled, but also experienced. You can look of contacts to consider online or through requesting for recommendations. Still, you can get help from your local realtor association.

A manual and management guide should be easy to understand. You should make it friendly to the users, attractive and not difficult to read. The language to be used in the entire file should be uncomplicated and clear. Each chapter and topic should also be clearly marked to make it easy for anyone to go directly to what they are looking for.

The distribution of the document is another important aspect to consider. Every staff in your office needs to know how to access it at any time. You should also ensure that every new employee is provided with a copy and they should acknowledge receipt of. Because real estate practitioners are always on the go, it is important to provide an online copy of the guide.

The management has a responsibility to ensure that the guide is updated regularly. This requires coming up with a maintenance plan with an aim of maintaining the accuracy of the document. Such a plan is important because it is only natural for laws and priorities of any firm to change. Also, work closely with an attorney in reviewing the write up to be sure it is in line with applicable regulations.

There are many things that good manuals and guides should do within a real estate company. First, they should provide clear definition of both administrative and sales functions of the firm. Secondly, they should provide the best methods of resolving conflicts that might occur from time to time. Additionally, they should aid everyone with the organization in understanding all the rules to abide by.




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